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Once your order is shipped, you will receive a tracking number via email. You can also track your order by logging into your account and visiting the "Order History" section.

We accept various payment methods including credit/debit cards, net banking, UPI, and cash on delivery for select locations within India.

Yes, we ship to most countries worldwide. International shipping typically takes 10-15 business days, and shipping fees are calculated at checkout based on your location.

We accept returns within 14 days of delivery for most products in their original condition. However, certain items like food products cannot be returned unless damaged or defective. Please check our Returns & Refunds page for more details.

If you're an artisan or a representative of an artisan community and would like to sell your products through our platform, please email us at artisans@villagecrafts.com with details about your craft, location, and some sample images of your work.